shipping information
How can I check the status of my order?
You can check the status of your order by contacting us at rosewhistles@gmail.com. We will do our best to respond within 24hrs. If you do not get a response within 24hrs, we are more than likely experiencing an unusually high email volume. We promise to respond as soon as possible.
Note: Please allow up to 3 business days for orders to ship. During promotions, sales or holidays ship time may be delayed up to 7 business days. Orders received on weekend days and holidays will be processed and shipped no sooner than the following business day. If you have a question about the status of your order, please don’t hesitate to contact us at rosewhistle@gmail.com.
What is your shipping policy/method?
All domestic orders are shipped via Fedex or USPS. Rates are determined by weight and destination. rose whistles does not ship to multiple addresses per order. Please allow up to 3 business days for orders to ship. During promotions, sales or holidays ship time may be delayed up to 7 business days. Orders received on weekend days and holidays will be processed and shipped no sooner than the following business day. If you have a question about the status of your order, please don’t hesitate to contact us at rosewhistle@gmail.com.
Do you ship internationally?
Yes. However, we are only equipped to ship to the following countries automatically: Australia, Belgium, Canada, Costa Rica, Denmark, Estonia, France, Germany, Greece, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Romania, Russia, Singapore, Spain, Sweden, United Kingdom. If you are interested in purchasing our merchandise, but live in an unlisted country, please send an email to rosewhistles@gmail.com. In this email, please list the items you would like to purchase along with your shipping address. We will then send you a quote followed by a link to a personal checkout area.
Where is rose whistles? From where do you ship?
At this time all orders are processed and shipped from Brasstown, NC.
How can I change my order?
You can send changes to rosewhistles@gmail.com. We will be happy to make changes to your order as long as it has not been shipped.